AiWhiz Solutions Pvt Ltd Privacy Policy

AiWhiz Solutions Pvt Ltd (“AiWhiz” “we,” “us,” or “our,”) cares about your privacy. We are committed to maintaining your trust by protecting your Personal Information. This Privacy Policy (“Policy”) describes how AiWhiz Solutions Pvt Ltd collects, uses, discloses, and otherwise processes your Personal Information in connection with your use of our services (“Website Services”), applications (“apps”), or other services that refer to or link to this Policy (collectively our “Services”).

This Policy does not apply to information that you provide to, or that is collected by, any third-party such as any brokers, any payment platforms, etc that you may use in relation to utilisation of AiWhiz Services. Please consult directly with such third parties regarding their privacy policy. We will act as the data controller for your Personal Information for managing the data shared by you and shall process the same to improve, provide and offer our services to you. Your Personal Information will not be shared with our affiliates and third parties. Any Personal information so collected by us shall be owned by AiWhiz Solutions Pvt Ltd which can be found on the AiWhiz website (AiWhiz.co/privacyPolicy) and as amended from time to time, and in accordance with all applicable data protection laws.

AiWhiz Privacy Policy is according to the jurisdiction of India or their state in addition, from where the Service provider is doing his business, Customer/user Information Collection, Use of Information, Third Party Disclosure, Information Protection, Rights of Users, Cookies policy and notification of Changes. 

We want to help you build a life, and not just a living, through our Services. Before you use our Services, please read this Policy in its entirety, to help you make informed about your relationship with us.

1) INTRODUCTION

a. Personal Information. “Personal Information” is the data that relates to you and can — either on its own or in combination with other information — identify you as an individual. Personal Information does not include data that has been aggregated or made anonymous such that you can no longer be identified using means reasonably available to us.

b. Our Services. The Services referenced in this Policy is the Services provided by AiWhiz Solutions Pvt Ltd.

c. References to “you.” In this Policy, “you” means anyone who uses our Services.

2. INFORMATION WE COLLECT: 

The Personal and professional Information that we collect, and our use of that information depends on your relationship with us and the requirements of applicable law as described below. We collect information:

a) that you provide to us directly.

b) that your company, employer, partner, authorised representative provides to us

c) about your devices and their location, and your use of our Services, including through cookies and other Internet technologies

d) If you opt-in to certain features or depending on your device settings, we obtain geo-location data

3. INFORMATION COLLECTED FROM YOU:

AiWhiz Solutions Pvt Ltd requests different types of Personal Information from you and your company, depending on the Services you use and your relationship with us. We may collect the following categories of information:

a) Contact and professional Information including your name, your company name, mailing address, phone number, email address, address and other information that enables us to contact you.

b) Payment Information, including your credit or debit card details, bank account information, and payment or other information required when you make a purchase.

c) Geolocation information, and information about your contacts, depending on your device settings.

d) Information about your online activity, including information collected using standard Internet technologies, such as cookies, pixels, web beacons, logs, and other Internet technologies, and your offline activity.

4. USE OF PERSONAL INFORMATION:

In general, your Personal and professional Information is used by us to:

a) provide you with Services, including online and offline events, and other materials you request;

b) protect against fraud, abuse, or harm and to otherwise provide a Secure Environment (“Secure Environment” as used in this Policy means both physical and online environments);

c) respond to or fulfil customer service requests;

d) analyse, better tailor, and improve our products and Services;

e) contact you about our Services, promotions, tailor and provide you with relevant advertising, enhance your engagement with us, and otherwise communicate with you through various means, which may include by email, telephone, post, or by other means of communications

f) comply with our legal obligations and enforce our legal rights, such as, among other things, to exercise contractual rights, to comply with financial reporting obligations, court orders, warrants, or subpoenas in accordance with applicable law.

5. LEGAL BASES FOR PROCESSING PERSONAL INFORMATION IF RESIDENT IN THE UK AND EU

a. The processing of your Personal Information as described above is necessary to meet our contractual obligations to you or your company, for the legitimate interests in providing our Services. Our legitimate interests may include providing you and others with a secure environment, analysing, improving, and better tailoring our products and Services, being more efficient, fulfilling any contracts you have with us and helping to prevent fraud.

b. Subject to applicable law, you may have the right to object to our uses of your Personal Information as further described in Section 7 of this Policy.

6. SHARING OF PERSONAL INFORMATION:

We disclose your Personal Information in limited circumstances to AiWhiz Solutions Pvt Ltd, in order to provide our Services and to improve ways of working in our community and where required by applicable law. We only use your Personal Information for the purposes described below:

a)Our Community.Our Services include online and offline member communities, forums, networks, and other features through which you may share information and connect with others.

b)Primary Members.nformation on the utilization of our services by individual members may be shared with the primary member or the organization who purchased the memberships. Examples of individual members are employees of a member company or students of a member university.

c)Other Parties When Required by Law and as Necessary to Provide and Protect Our Services. There may be instances when we disclose your Personal Information to other parties:

i) to provide you with the Services that you or your company request;

ii) to comply with our legal obligations, including with auditors, lawyers, CPAs, financial consultants, or other consultants;

iii) to comply with applicable law or respond to a legal process or a request for cooperation by a government entity or law enforcement;

iv) to detect, limit, and prevent fraud, or verify and enforce compliance with the policies governing our Services; or

v) to protect our rights, property, and safety or that of any of the AiWhiz Solutions Pvt Ltd companies, business partners, members, or employees;

vi) and where otherwise required by applicable law.

We share Personal Information in this way, either to comply with legal obligations to which we are subject to, or to meet our legitimate interests in protecting our business, including from fraud and legal claims.

7. RIGHTS IN YOUR INFORMATION: ACCESS, RECTIFICATION, ERASURE, AND RESTRICTION

We value your rights to your data. In accordance with applicable law, you may have the right to:

a) request confirmation of whether we store, use, or share any of your Personal Information

b) obtain access to or a copy of your Personal Information

c) receive an electronic copy of the Personal Information that you have provided to us, or ask us to send that information to another company (the “right of data portability”)

d) restrict our uses of your Personal Information or as described above, object to those uses of your Personal Information

e) seek correction of inaccurate, partial, untrue, or incomplete Personal Information; in some cases, we may provide self-service tools that enable you to update your Personal Information

f) request erasure, anonymization, or blocking of Personal Information held about you by AiWhiz Solutions Pvt Ltd, subject to certain exceptions prescribed by law

g) withdraw your consent to our processing of your Personal Information. If you refrain from providing Personal Information or withdraw your consent to processing, some features of our Service may not be available

h) object to an automated decision that AiWhiz Solutions Pvt Ltd has made and request the review of decisions taken exclusively based on automated processing, if that could affect data subject rights

i) cancel your online account if one has been created. We will process all such requests in accordance with local laws. To protect your privacy, AiWhiz will take steps to verify your identity before granting access or making any changes to your Personal Information. To request to review, update, or delete your personal information or to otherwise reach us, please submit a request by emailing us at contactus@aiwhiz.co

8. OPT-OUT and WITHDRAWAL OF CONSENT: 

You may have the right to opt-out or withdraw your consent for certain uses and disclosures of your Personal Information as set out in this Policy, and in specific circumstances, for example related to direct marketing.

9. EMAIL AND TELEPHONE COMMUNICATIONS

a) Collaboration.We do not sell your Personal Information to third parties for their direct marketing purposes.

b) Email / Text Messages.We may send you SMS text messages related to our Services or transactions. You can opt-out of these messages at any time by replying STOP.

10. RETENTION: 

AiWhiz will retain your Personal Information for as long as you have a relationship with us, and for a period of seven (7) years after your relationship with us has ended to comply with applicable laws.

When determining how long this retention period will last once the purpose of processing the Personal Information has been satisfied, we consider the length of time Personal Information is required to:

a) Continue to develop, tailor, upgrade, and improve our Services

b) Maintain business records for analysis and/or audit purposes

c) Comply with record retention requirements under the law

d) Defend or bring any existing or potential legal claims; or address any complaints regarding the Services.

11. INFORMATION SECURITY

The security of all Personal Information provided to AiWhiz Solutions Pvt Ltd is important to us. AiWhiz Solutions Pvt Ltd takes steps endeavouring to use appropriate technical or organizational measures to protect your Personal Information, including against unauthorized or unlawful processing and accidental loss, destruction, or damage. Unfortunately, no data transmission over the Internet or storage of information can be guaranteed to be 100% secure. As a result, while AiWhiz Solutions Pvt Ltd strives to protect your Personal Information, we cannot ensure or warrant the security of any information that you transmit to, and you do so at your own risk. As such, we ask that you help us be safer together by implementing your own security controls, such as a strong password, not sharing your credentials or badge with others, logging out when you leave your desk, and other security best practices.

12. OTHER RIGHTS AND IMPORTANT INFORMATION

a) CCTV:AiWhiz Solutions Pvt Ltd’s buildings and facilities have CCTV installed to meet our legitimate business interests in protecting the safety of AiWhiz Solutions Pvt Ltd’s employees, members, vendor employees and guests and their property. These recordings may be accessed by AiWhiz Solutions Pvt Ltd. AiWhiz Solutions Pvt Ltd may also make CCTV footage available to members and other third parties authorized by AiWhiz Solutions Pvt Ltd. These recordings may be shared with competent authorities in accordance with applicable laws, if required. The recordings are generally retained for a limited period but may be kept longer where AiWhiz Solutions Pvt Ltd or an applicable member determines that it is appropriate, for example in connection with the investigation of an incident, or when competent authorities request us to retain them.

b) THIRD PARTIES:This Privacy Policy does not address the privacy, data, services or other practices of any entities other than AiWhiz Solutions Pvt Ltd. We display advertisements and other content from third parties or partners that link to third-party websites that we do not own or operate. We provide links to these third-party sites as a convenience to you. They are not intended as an endorsement of or referral to the linked services. The linked services are subject to their separate and independent privacy statements, notices, and terms.

Additionally, third parties may sell goods or offer services at our facilities or in combination with our Services. We are not responsible for those third parties’ services or their privacy practices. We cannot control or be held responsible for third parties’ privacy practices and content. Please read their privacy policies to find out how they collect and process your Personal Information prior to submitting any Personal Information. The collection, use, and disclosure of your Personal Information will be subject to the privacy policies of the third party and not this Policy. We are not responsible for the data collection, privacy, and information sharing policies and procedures or content of such third-parties.

13. CHANGES TO THIS POLICY IN THE FUTURE

Any information that is collected via the Services is covered by the Policy in effect at the time such information is collected. We reserve the right to change, modify, add, or remove portions of this Policy at any time and at our sole discretion. If we make any material changes to this Policy, we will notify you of those changes by posting them on the Services or by sending you an email or other notification, as required by applicable law, and we will update the “Last

Updated” date to indicate when those changes became effective. We encourage you to review this Policy periodically to remain informed of how we use and protect your information, and to be aware of any policy changes. Your continued relationship with us after the posting or notice of any amended Policy shall constitute your agreement to be bound by any such changes. Any changes to this Policy take effect immediately after being posted or otherwise provided by AiWhiz Solutions Pvt Ltd.

14. COMPLAINTS AND QUESTIONS

If you have any complaints or have questions regarding this Policy, please contact us at contactus@aiwhiz.co